ELAA INTERNATIONAl
OUR NETWORK
A national and international multidisciplinary network available 24/7
ELAA INTERNATIONAL has built a vast and diverse network, spanning all of Tunisia and extending internationally, enabling us to respond effectively 24/7 to the wide-ranging needs of our clients. Whether for medical assistance, roadside support, travel assistance, home care, or any other service offered by the company, our network ensures seamless and reliable solutions.
This network includes medical facilities (clinics and hospitals), ambulance companies, general practitioners, specialist doctors, dentists, pharmacies, medical laboratories, radiology centers, as well as service providers in taxi transport, vehicle repair, home services, travel agencies, towing companies, and all other sectors covered by ELAA INTERNATIONAL.
Additionally, we have established strategic partnerships with air ambulance companies, guaranteeing secure and rapid medical evacuations when needed.
A rigorous selection process to ensure excellence
Quality, Perfection, and Excellence are the cornerstones of our commitments. To uphold these high standards, our provider selection process is exemplary in its rigor and complete transparency.
Each provider undergoes a thorough and continuous evaluation to ensure strict compliance with our quality, safety, and environmental standards. Admission into our network is based on stringent criteria, and maintaining membership is contingent on ongoing adherence to these requirements.
Our dedicated team conducts regular inspections and rigorous audits to foster partnerships built on trust and excellence. This unwavering vigilance guarantees that only the most qualified and continuously improving providers remain within our network. Those who fail to uphold our exacting standards of quality, safety, and ethics are removed to preserve our commitment to delivering impeccable service.
Commitments and obligations of our providers
At ELAA INTERNATIONAL, we firmly believe that the relationship with our providers must be based on trust, mutual respect, and mutual satisfaction. Our partners are not only required to maintain high standards of quality and safety but also to share our vision and commitments. They must be attentive to our clients’ needs, provide reassuring psychological support, and guarantee the confidentiality of information. Each partner commits to providing impeccable service, reflecting ELAA INTERNATIONAL’s commitment to excellence and perfection in all services rendered.
