ELAA INTERNATIONAL delivers a comprehensive suite of integrated services, including local and international medical assistance, ground ambulance services with our own fleet compliant with the European EN 1789 standard (BLS and ACLS ambulances), taxi transport, air medical transport, healthcare staffing, and customized medical solutions for sites and events. Additionally, we provide automotive, technical, and home assistance, as well as specialized consulting services.

To uphold excellence and ensure a high level of competence and responsiveness, we also offer training programs through our accredited training center, ELAA INTERNATIONAL TRAINING CENTER (EITC). These programs are designed for our clients, individuals, teams, and partners, fostering continuous professional development and operational readiness.

Our mission is to deliver comprehensive, high-quality, and tailored solutions, meeting a wide range of needs while strictly adhering to the highest standards of safety, efficiency, and regulatory compliance.

These services are supported by a multilingual, highly qualified team available 24/7. Our employees benefit from specific training programs developed in-house and tailored to each role within the company, while medical staff also participate in a continuous medical education (CME) program, ensuring expertise aligned with the latest advancements and practices.

To deliver excellent services, we design and develop in-house tools and information systems, such as EGMS (ELAA GLOBAL MANAGEMENT SYSTEM), through our subsidiary ELAA INTERNATIONAL INNOVATION AND ARTIFICIAL INTELLIGENCE. These solutions, integrating innovation and artificial intelligence, optimize operations, significantly reduce human intervention and error risks, and provide our teams with high-performance tools.

Our success is also built on a rigorously selected network covering all of Tunisia, including private clinics, ambulance companies, General Practitioners and specialist Doctors, towing companies, rental agencies, dealerships, freight forwarders, travel agencies, and more.

Certified ISO 9001, 14001, 45001, and 27001, ELAA INTERNATIONAL is a pioneer in Tunisia in the field of assistance and medical services to obtain ISO 27001 certification. By adhering to the strictest European and American standards (GDPR, HIPAA), we place security, confidentiality, and quality at the center of our commitments, ensuring reliable, innovative, and responsive services.