ELAA INTERNATIONAL

OUR POLICY

QHSSE POLICY: QUALITY, OCCUPATIONAL HEALTH AND SAFETY, INFORMATION SECURITY AND ENVIRONMENT

Since its establishment, ELAA INTERNATIONAL has been committed to a dynamic of continuous improvement, aiming to strengthen and sustain its reputation with clients and partners, ensure the protection of their data, expand its reach into new markets, and guarantee the sustainability and responsible growth of its operations.

OUR ORGANIZATIONAL CULTURE 🌍

We embrace a Quality-driven culture that stands on a threefold foundation: a steadfast commitment to protecting Health and Safety at Work, a deep respect for Environmental preservation, and a strong emphasis on Information Security.

To capture the essence and spirit of this culture, we have implemented an Integrated Management System (IMS) encompassing Quality, Occupational Health and Safety, Information Security, and Environment (QHSSE), in accordance with the requirements of ISO 9001, ISO 14001, ISO 45001, and ISO 27001 standards.

OUR VISION 🔭

To become the leading and benchmark company in our fields of expertise by delivering services and products that consistently exceed the needs and expectations of our stakeholders, in terms of quality, safety, sustainability, cost-efficiency, added value, and information security, surpassing what is commonly offered in both national and international markets.

To cultivate a client relationship that goes far beyond the traditional provider-client dynamic, elevating it to the level of a strategic partnership built on trust, value creation, and mutual growth.

OUR OBJECTIVES 🎯

- We strive to achieve customer satisfaction and consistently aim to exceed their expectations.
- We ensure the effectiveness and efficiency of our Integrated Management System (IMS) through a continuous improvement approach and uncompromising mastery of all processes.
- We promote full employee engagement and continually enhance their skill levels and expertise.
- We integrate social responsibility concerns into our business development strategies and performance improvement initiatives.
- We commit to sustainable and innovative development of our services and work tools.
- We work to strengthen the company’s reputation and expand the reach of its activities.

- We provide our personnel with a safe and secure working environment, aiming to prevent occupational illnesses and workplace accidents.
- We continuously identify hazards and proactively manage risks associated with all company activities.
- We are committed to the ongoing improvement of working conditions and the overall well-being of our staff.
- We ensure compliance with all applicable contractual, legal, regulatory, and other occupational health and safety requirements.
- We foster a strong safety culture at all levels, grounded in awareness, training, consultation, participation, and open communication.

We ensure the availability, confidentiality, and integrity of information.
We maintain traceability and control of access to all sensitive data.
We uphold strict compliance with information security rules by all relevant personnel.
We address the expectations of stakeholders regarding information security.
We pursue the continuous improvement of our Information Security Management System.
We cultivate a strong information security culture at all levels, founded on awareness, training, consultation, participation, and effective communication.

Control and optimize the environmental impact of our activities.
Implement environmental practices to prevent pollution and manage company waste effectively.
Ensure strict and rigorous handling, storage, and disposal of sanitary waste in compliance with applicable standards and regulations.
Control and optimize energy consumption.
Ensure compliance with contractual, regulatory, and all other applicable environmental requirements.
Foster an environmental culture at all levels through awareness, training, consultation, participation, and communication.

OUR COMMITMENTS 🤝

The Management of ELAA INTERNATIONAL is committed to:

Providing all the necessary means and resources for the effective implementation and continuous improvement of the Integrated Management System (IMS).
Offering unwavering support to all managers and employees in achieving and implementing our strategic policies, objectives, and directives.
Ensuring compliance with legal, regulatory, contractual, and normative requirements.

We encourage all employees to fully embrace the QHSSE culture and actively participate in achieving our shared vision and objectives.
We also urge them to truly embody our slogan: