ELAA INTERNATIONAl
ABOUT US
ELAA INTERNATIONAL: Excellence, Quality, Information Security, Digitalization, and Innovation
Make the right choice for yourself and your clients. Choose an exceptional partnership today!
Founded in 2018, ELAA INTERNATIONAL quickly established itself as a key player in medical services, local and international assistance, consulting, and training. Driven by a clear vision, we provide high-quality health and assistance solutions while staying at the forefront of innovation.
Our activities: ELAA INTERNATIONAL delivers a comprehensive suite of integrated services, including local and international medical assistance, ground ambulance services, air medical transport, healthcare staffing, medical solutions and services for sites and events. Additionally, we provide taxi transport, automotive, technical, and home assistance, as well as specialized consulting services.
To uphold excellence and ensure a high level of competence and responsiveness, we also offer training programs through our accredited training center, ELAA INTERNATIONAL TRAINING CENTER (EITC).


- Our certifications reflect our deep and multidimensional commitment:
ISO 9001 ensures we maintain rigorous quality standards across all processes, guaranteeing consistent client satisfaction. ISO 14001 demonstrates our dedication to environmental management, integrating sustainable practices into our daily operations. ISO 45001 highlights our priority on occupational health and safety, providing safe and protective environments for our teams and partners. Finally, ISO 27001 underscores our steadfast commitment to protecting the confidentiality, integrity, and availability of information, ensuring secure and reliable management of our clients’ sensitive data. - Innovation and digitalization :
We integrate digitalization and artificial intelligence into all our processes, ensuring maximum efficiency and responsiveness. - Team:
Our services are made possible by a team of seasoned professionals, passionate and dedicated to collective excellence. - Rigor and selection:
We apply a strict and rigorous process for selecting our service providers, ensuring high standards and consistent reliability
The founder of ELAA INTERNATIONAL, Dr. Nour Naili, is an Emergency Physician with extensive experience in medical assistance, emergency medical transport, medical evacuations, and medical training since 2008.
Internationally, we are proud to be correspondents for EURO CENTER and the International Assistance Group (IAG). In Tunisia, we have the privilege of serving leading companies such as SAFRAN AEROSYSTEMS, SERGAZ, STAM, and GMC, among others.
At ELAA INTERNATIONAL, we are committed to delivering superior quality services while constantly pushing the boundaries of innovation and excellence. “A PASSION FOR THE BEST” is more than a slogan; it embodies the founder’s philosophy of providing the highest quality services, solutions, and care.
Message from the founder

As an Emergency Physician, I have had the privilege of exploring numerous fields related to medical assistance, air evacuations, training, and medical services for sites and large-scale events. This experience has allowed me to deeply understand the challenges our sector faces and to commit to addressing them with passion.
In 2018, driven by a vision of transformation and innovation, I founded ELAA INTERNATIONAL. My goal has always been to push the boundaries of excellence in our services, whether in ground ambulance transport, air medical transport, medical assistance, or consulting and training. Our approach is based on a rigorous policy, supported by international certifications and the integration of the most advanced technologies.
My passion for development, digitalization, and artificial intelligence is not just a strategic axis for ELAA INTERNATIONAL; it is at the heart of our mission. We strive to continuously improve the quality of our services by adopting innovative solutions that enhance our operational efficiency and allow us to offer our clients unparalleled flexibility.
Creating ELAA INTERNATIONAL was more than a professional ambition for me; it was a calling. We aim to enrich and strengthen the services offered, ensuring that every intervention we undertake is marked by excellence, innovation, and a constant pursuit of improvement.
Our mission is to concretely, significantly, and continuously improve the quality of the services we provide, while offering our clients expanded freedom of choice through innovative methodologies. Our relationship with our partners is also a fundamental pillar of our approach, which we seek to perfect and make exemplary.
Through this vision, we commit to significantly impacting the quality-price ratio, offering better quality services at optimized costs. This approach reflects our commitment to being pioneers in our field and creating solutions that make a tangible difference for our clients and partners.
Dr. Nour Naili, MD