ELAA INTERNATIONAL

OUR POLICY

POLICY: QUALITY, HEALTH & SAFETY AT WORK, INFORMATION SECURITY, AND ENVIRONMENT (QHSSE)

Since its creation, ELAA INTERNATIONAL has been committed to a continuous improvement approach aimed at firmly establishing its reputation among its clients and partners, protecting their data, conquering new markets, and thus ensuring its sustainability and the sustainable development of its activities.

Our culture 🌍

We embrace a Quality Culture, which is part of a threefold commitment:

Health & Safety at Work
Environmental Preservation
Information Security

To achieve the essence and spirit of this culture, an Integrated Management System (IMS) covering Quality, Health, Safety at Work, Information Security, and Environment (QHSSE) has been implemented, in accordance with the requirements of ISO 9001, ISO 14001, ISO 45001, and ISO 27001 standards.

Our vision 🔭

To be the Leader and Reference Company in our various services and products by delivering solutions that exceed the needs and expectations of our stakeholders in terms of quality, security, sustainability, cost, added value, and information security.
We aim to develop stronger client relationships, surpassing the traditional Client-Provider model to establish strategic partnerships at both national and international levels.

Our objectives 🎯

Focus on customer satisfaction and strive to exceed their expectations.
Ensure the efficiency and effectiveness of our Integrated Management System (IMS) through continuous improvement and flawless control of various processes.
Foster employee involvement and continuously enhance their skills and competencies.
Integrate social responsibility concerns into our business strategies and improvement plans.
Guarantee sustainable and innovative development of our services and work tools.
Enhance the company’s reputation and expand its activities.

Provide our employees with a safe and secure work environment and prevent occupational diseases and workplace accidents.
Ensure continuous hazard identification and prevent risks associated with the company’s various activities.
Continuously improve working conditions and employee well-being.
Ensure compliance with contractual, regulatory, and all other applicable requirements in this field.
Develop a Health & Safety at Work (HSE) culture at all levels through awareness, training, consultation, participation, and communication.

Ensure the availability, confidentiality, and integrity of information.
Maintain evidence and control access to sensitive data.
Ensure compliance with information security regulations by all concerned parties.
Meet stakeholders’ expectations regarding information security.
Continuously improve the Information Security Management System (ISMS).
Establish an information security culture at all levels based on awareness, training, consultation, participation, and communication.

Control and optimize the environmental impact of our activities.
Implement environmental practices to prevent pollution and manage company waste effectively.
Ensure strict and rigorous handling, storage, and disposal of sanitary waste in compliance with applicable standards and regulations.
Control and optimize energy consumption.
Ensure compliance with contractual, regulatory, and all other applicable environmental requirements.
Foster an environmental culture at all levels through awareness, training, consultation, participation, and communication.

Our commitments 🤝

The Management of ELAA INTERNATIONAL is committed to:

Providing all the necessary means and resources for the effective implementation and continuous improvement of the Integrated Management System (IMS).
Offering unwavering support to all managers and employees in achieving and implementing our strategic policies, objectives, and directives.
Ensuring compliance with legal, regulatory, contractual, and normative requirements.

We encourage all employees to fully embrace the QHSSE culture and actively participate in achieving our shared vision and objectives.
We also urge them to truly embody our slogan: