Elaa international
Excellence, Quality, Information Security, Digitalization, and Innovation
Make the right choice for yourself and your clients. Choose an exceptional partnership today!
Since its creation in 2018, ELAA INTERNATIONAL has established itself as a key player in medical services, local and international assistance, consulting, and training. We provide a comprehensive range of services, including medical assistance, ground ambulance transport, air medical transport, healthcare staffing, specialized medical solutions for sites and events, as well as roadside and home assistance. Our accredited training center, ELAA INTERNATIONAL TRAINING CENTER (EITC), delivers cutting-edge training programs.
Driven by a vision of excellence and innovation, we integrate digitalization and artificial intelligence into our processes to ensure high-performance, efficient, and responsive services, backed by internationally recognized certifications (ISO 9001, 14001, 45001, and 27001).
Under the leadership of Dr. Nour Naili, an Emergency Physician, Certified Integrated Management Systems Auditor (Quality, Safety, Environment), and international expert in medical assistance, medical evacuations, emergency and disaster management, Medical Emergency Response Plans (MERP), and medical solutions for remote sites and events, we are committed to delivering top-tier services while upholding the highest standards of security, confidentiality, and sustainability.
ELAA INTERNATIONAl
OUR SERVICES
elaa international
- To be a recognized leader in medical services, assistance, consulting, and training, distinguished by excellence, innovation, and strict compliance with international standards. Our goal is to ensure the safety, health, well-being, and satisfaction of our clients through and unparalleled service quality.
VISION
MISSION
- Our mission is to deliver exceptional medical services, assistance, consulting, and training, seamlessly combining expertise, responsiveness, operational excellence, and human-centered care, while fostering continuous innovation. Strengthened by our international certifications, we are committed to providing cutting-edge, tailored solutions that address the complex and evolving needs of our clients, guaranteeing swift, personalized, and high-quality service in all circumstances.
COMMITMENTS
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1. Certified quality
We are committed to providing services that comply with the most rigorous international standards and meet the highest quality benchmarks, validated by our certifications, ensuring secure, high-quality and reliable care... Read more
Our Certifications
Our certifications reflect our deep and multidimensional commitment. ISO 9001 ensures we maintain rigorous quality standards across all processes, guaranteeing consistent client satisfaction. ISO 14001 demonstrates our dedication to environmental management, integrating sustainable practices into our daily operations. ISO 45001 highlights our priority on occupational health and safety, providing safe and protective environments for our teams and partners. Finally, ISO 27001 underscores our steadfast commitment to protecting the confidentiality, integrity, and availability of information, ensuring secure and reliable management of our clients’ sensitive data.
ISO 90012015
Quality management systems
ISO 14001:2015
Environmental management systems
ISO 45001:2018
Occupational health and safety management systems
ISO 27001:2022
Information security, cybersecurity and privacy
Our Policy
QUALITY, HEALTH & SAFETY AT WORK, INFORMATION SECURITY, AND ENVIRONMENT (QHSSE)
Since its creation, ELAA INTERNATIONAL has been committed to a continuous improvement approach aimed at sustainably strengthening its reputation with clients and partners, protecting their data, conquering new markets, and ensuring its long-term sustainability and the sustainable development of its activities….
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